Providing 24.7.365 service for your urgent and time-sensitive inspection needs
Toll-Free: 702.400.3196
Fax: 702.228.4738
Email: rfullerton@rsg-isoa.com
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Ocean shipping containers and imported cargo often present special and
significant issues which RSG can address in order to mitigate claim costs.
Most of the problems encountered by products imported from foreign countries by
ocean carriage involve cargo which has become wet in transit. The wetting of the
cargo is often pervasive when it occurs early in the transportation cycle or
when a large quantity of water enters the containers. Significant claims can
result, which can be difficult to resolve unless a thorough inspection of the
ocean shipping container and the cargo is performed as soon as the damage is
discovered.
At your request RSG will dispatch a field inspector to wherever the container is
located in the United States or Canada. We will closely examine the shipping
container to determine the source of the wetting. We will perform random
examination of the cargo to provide an estimate of the extent of damage. We will
also take samples of the wetted packaging material or product and perform, at no
additional cost, a halide test to determine if the wetting was caused by fresh
water (rain, ice or snow) or saltwater (seawater).
We will check the ocean shipping container carefully for evidence of defects or
damage which allowed water to reach the cargo. Most often the damage involves
punctures to the roofs of the containers caused by careless handling when the
containers were loaded or off-loaded to and from vessels at port facilities.
Sometimes the water enters through faulty door seals or broken floorboards when
the containers are transported inland by highway or rail. Incidents where the
holds of ships become flooded due to heavy seas are sometimes encountered. And
infrequently the wetting is caused by condensation within the containers because
of high humidity at the shippers� facilities or the cargo having a high moisture
content and being exposed to temperature variations when loaded above-decks on
container ships.
Occasionally the damage to the cargo is caused by a load shift, rough handling
of the container, or highway or railroad accidents. RSG can inspect the
container and the cargo to establish the cause and the extent of damage. If
transloading of the cargo to another container is required then RSG can be on
hand to witness the process, document the damage, take photographs during the
transfer, and protect your interests.
Our field agents and marine reviewers are experienced and qualified to establish
the cause of the damage to the cargo and estimate the measure of damages. We
complete all assignments within 24 hours, support our findings with digital
photographs, and will transmit our reports and photographs to you electronically
within 24 hours of completing the survey.
The next time that you are faced with a problem involving containerized
import cargo we hope that you will call RSG at 702.400.3196 any time of day or
night so we can move quickly to represent your interests and document the
incident.
� 2014 RSG-ISoA, Inc. - last modified: November 21, 2009